FAQ
DELIVERY RELATED
DELIVERY RELATED
COD option may or may not be available at some locations based on the location and in addition there are a few products on which COD is not available, in such a case u can use net banking or debit/credit card.

We deliver your order within 2-5 working days post-dispatch via our courier partner FedEx. Deliveries to extremely remote areas may take 7 days.

You receive an e-mail as soon as your order is dispatched to track your order. You can generally track your order after 24hours but for distant places it may take longer.
PRODUCT AVAILABILITY
PRODUCT AVAILABILITY
The duration of dispatch depends on the type of product ordered. If it is an in stock product then we dispatch it the next day but if the product has to be received from the vendor on your confirmation then it may take 2-5 days. Our aim is to dispatch your order at the earliest and our able team works 24*7 for your convenience.
SHIPPING CHARGES
SHIPPING CHARGES
Shipping charges depend on the quantity of product. A minimum charge will apply on smaller order amounts less than of Rs.600. Some products may come with free shipping.
RETURN POLICY
RETURN POLICY
We offer you a 15 day return policy. If you receive the package in a damaged condition please take a snapshot and send us the picture info@intactstore.com or call us at 011-40214955.

We will arrange for the return pickup of the product with the condition that the package is unused and intact with all the tags and proper packaging. We will reverse the payment in your account if paid by credit/debit card. Incase of COD or bank transfer will make a cheque in the name of the registered person and send it to you.

We take back all products if you are not satisfies with the quality unless it is an explicitly non returnable product. Exchange of product depends on the availability .
CONDITION FOR RETURN
CONDITION FOR RETURN
We will not be able to return or replace product in case seal/serial no./UPC number is missing, any damage due to misuse of product, any defect that is not covered in manufacturers warranty, if any consumable item is used or installed, combos or promotional products will not be returned as individual unit. No product will be returned without original and intact packaging with the box and all other items included in the original packaging.

When you indicate to us that product has to be returned, you will receive a call from our customer service to explain the process of return.